Countermeasures Against COVID-19 (Coronavirus)


To comply with the mandate provided by Rutherford County Mayor Bill Ketron, beginning Wednesday, October 28, 2020, masks will be worn by employees in all Consolidated Utility District (CUD) facilities when social distancing cannot be maintained.

Masks will be worn by employees in CUD vehicles transporting two or more persons. Masks will also be worn by employees in customer-facing roles unless there is a solid barrier, such as glass, between the employee and the customer.

CUD wants to share some information about steps we’re taking for the health of our customers and our employees. Our intention is to do our part to keep our community safe and prevent any spread of the COVID-19 virus.

For the latest information about the virus and efforts being made to counteract it, please the websites for the Centers for Disease Control, the Tennessee Department of Health, and the World Health Organization.

Public health is reliant on potable water. Therefore, CUD is an essential service to Rutherford County. The following are the measures CUD is instituting:

If any of our ratepayers have concerns about the safety of our drinking water, let us offer these key points …

A quick word about paper products: Given how quickly items such as toilet tissue, paper towels, baby wipes, and napkins are being purchased in our area, we want to remind our ratepayers that paper towels, baby wipes, and napkins are NOT designed to break down like toilet paper. Flushing them will result in blockages and expensive plumbing problems, particularly with septic tanks.

CUD is also taking steps to protect our employees so that our utility can maintain its workflow. These steps include …

Finally, we will continue to provide regular updates and access to resources for our employees and our customers, as recommended by the U.S. Centers for Disease Control (CDC).