Report an Outage

This form is only for water leaks and unexplained outages. If you have a service interruption due to non-payment, please call CUD Customer Service at 615-893-7225 during regular business hours (8:00 a.m. to 4:30 p.m., Monday through Friday).

Please note that any re-connection of service made after 4:00 p.m. will incur a $100 re-connection fee.

To report a water leak with our Customer Service Department during business normal hours (M-F 8:00-4:30) call: 615-893-7225

To report a water emergency to our Answering Service after hours call: 615-893-7225
Name*
First Last
Service Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone*
Account Number
Message (Include location of Leak if different from service address)*

Report an Outage

To report a water leak with our Customer Service Department during business normal hours (M-F 8:00-4:30) call: 615-893-7225

To report a water emergency to our Answering Service after hours call: 615-893-7225