Report a Main Line Break or Unexplained Outage

For 24/7 assistance to report a main line leak in your area, please contact Customer Service at (615) 893-7225. Our answering service is available outside of normal business hours.

If you have a service interruption due to non-payment, you must call Customer Service during regular business hours (8:00 a.m. to 4:30 p.m., Monday through Friday) at the number above.

Please note that any re-connection of service made after 4:00 p.m. will incur a $100 re-connection fee.