Report an Outage

This form is only for water leaks and unexplained outages. If you have a service interruption due to non-payment, please call CUD Customer Service at 615-893-7225 during regular business hours (8:00 a.m. to 4:30 p.m., Monday through Friday).

Please note that any re-connection of service made after 4:00 p.m. will incur a $100 re-connection fee.

  • To report a water leak with our Customer Service Department during business normal hours (M-F 8:00-4:30) call: 615-893-7225

    To report a water emergency to our Answering Service after hours call: 615-893-7225