New Service

How do I apply for Water Service?

Customers may apply for service in person at our office or online. An agreement for service form will need to be signed by the customer. A one-time, nonrefundable, $50 administrative fee will be included on the first water bill. Required Information:

1. Billing name
2. Property address – if new, Lot Number and Subdivision
3. Billing address if different from property
4. Daytime and nighttime phone number
5. One photo ID (i.e., driver’s license)
6. Social Security number
7. Date service is to be connected
8. Names and Social Security number of spouse and/or additional adult occupants living in the household.
9. If rental – copy of lease listing landlord information and the name(s) of all leasees along with their social security number.

How do I purchase a residential tap in the county?

To purchase a residential tap, visit our office at 709 New Salem Highway in Murfreesboro. You will need to bring your driver’s license, along with a check for payment.

NOTE THE FOLLOWING CHANGES TO OUR POLICY DUE TO THE CORONAVIRUS (COVID-19):

• As of Monday, May 18, CUD will process residential taps in our lobby by appointment only, Monday through Friday, 8:00 a.m. – 10:30 a.m. and 2:00 p.m. – 4:00 p.m.
• To request an appointment, please contact Kimberly Davenport at (615) 867-7336 / extension 1273
• If a customer arrives at our drive-thru without an appointment, we will get the customer’s contact information and ask him/her to drive to the front of the building, time permitting. We will allow entry into the building only when there is no one in the lobby.
• Builders still need to drop checks in the drive-thru, as the appointments will be only for residential customers living within the county.

This arrangement will be temporary until our lobby re-opens.