PHONE PAYMENT SYSTEM OUTAGE

We are currently experiencing technical difficulties regarding our credit card payments through our automated phone system and are aware of the issue. If you are unable to make a credit card payment, please contact our office during the business hours of 8:00am until 4:30pm for a representative to assist you. You may also log into your account online to process a payment as well. We sincerely appreciate your patience as we are working to correct the issue. Thank you.

 

 

New Service

How do I apply for Water Service?

It is CUD policy that customers must come into the office to apply for service. An agreement for service form will need to be signed by the customer. A one time non refundable administrative fee will be included on the first water bill. Required Information:

  1. Billing Name
  2. Property Address – if new, Lot Number and Subdivision
  3. Billing Address if different from property
  4. Daytime and Nighttime Phone Number
  5. One Photo ID (i.e. Driver’s License)
  6. Social Security number
  7. Date service is to be connected
  8. Names and social security number of spouse and/or additional adult occupants living in the household.
  9. If rental – copy of lease listing landlord information and the name(s) of all leasees along with their social security number.