CUD is currently experiencing a taste issue caused by algae bloom in the source water.  The severity of the issue can vary greatly based on a host of factors, including individual sensitivity.

CUD has significantly increased the amount of activated carbon used in the water treatment process to mitigate this taste issue as much as possible.  This is the same activated carbon used in residential and commercial water filtration systems.  Although the taste is unpleasant, rest assured that the water is safe and know that the taste issue will pass within a few days.  Your patience is appreciated.

Leak Information

Leak Adjustments

You may request an adjustment if you have a water leak on your account. To qualify for an adjustment, your water usage has to be at least twice the normal monthly average. CUD assists a customer once a year with an adjustment. You must complete a CUD leak adjustment form. An adjustment will be made after the repair and your bill has returned to normal usage. You will be notified via mail as to the adjustment that was made on your account.(Click here for leak form)

 

How to check for a leak:

 

Things you can check:

Reading your water meter

READING YOUR WATER METER from Adams Mabry Swann on Vimeo.